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What Is "Buy Now, Pay Later," And Is It Appropriate For Your Business?


Is Buy Now Pay Later Right for Your Business



The ultimate objective of an online store is to encourage customers to click the "purchase" button. But sealing the purchase might occasionally be difficult in the current economic climate. Customers are frequently hesitant to part with their hard-earned cash and will give their credit card balances some thought before increasing them.

The good news is that you won't necessarily lose out on the sale if your customers don't have enough cash on hand to purchase your goods. You may increase sales by providing the buy now pay later (BNPL) payment option, and your customers will have a better overall experience.


How does Buy Now Pay Later work?

A point-of-sale financing option called "buy now, pay later" enables your clients to buy your products right immediately and pay for them over time in instalments.

The consumer often puts a down payment on the item, then spreads the remaining balance over a certain number of payments. Consumers frequently experience interest-free and fee-free BNPL agreements.


How Do BNPLs Operate?

Even while each BNPL setup differs somewhat from the others, they all function fundamentally the same. A client will have the option to select "buy now, pay later" while making a purchase from a partnering shop.They'll find out immediately whether they've been accepted. If they are, they will pay a small deposit and accept the terms of payment. When a buyer makes a full payment, the merchant immediately ships their order to them. The customer follows the agreed-upon terms and pays the final instalments straight to the BNPL supplier.

Although this alternative appears to be appealing, there are costs involved. The average cost charged by carriers to merchants is 5.99%, while some charge as high as 8%. Despite the price, several merchants vouch for the service, claiming that since accepting BNPL as a payment option, their sales have greatly grown. It's not the best option for every organisation, though. Some of the advantages and disadvantages are shown below.


BNPL's Advantages For Business Owners

One of the major benefits of offering BNPL is increased sales revenue. By including this payment option, you can increase the amount of purchases you close compared to when there are more abandoned shopping carts on your e-commerce site.You also make your products more accessible to a wider market by dividing the payments. By doing this, you might sell more expensive things and draw in younger clients who might not have the same purchasing power. Additionally, this frequently results in an increase in the average order value (AOV).

Additionally, by providing BNPL, you can improve the user experience. Offering various payment periods can provide customers the feeling of empowerment they need to make the purchases that will make them the happiest. Customers who are happy with their purchases are more inclined to do so in the future, thereby increasing your recurring revenue.


Potential Negatives

Despite the fact that adding BNPL can seem like a no-brainer given all these benefits, there are a few potential disadvantages to take into account. One of the main worries is frequently having to pay fees of up to 8%. However, many businesses discover that the growth in sales more than makes up for this additional expense. Nevertheless, it's a good idea to consider this additional cost while making your choice.

Additionally, some shops discover that it's more difficult than they anticipated to incorporate the BNPL payment option into their existing sales system. You could need to pay extra for the required equipment and technology, and you might need to employ a specialist in e-commerce websites to assist you with the setup.

It's crucial to remember that not all firms will be eligible. The firms that many BNPL providers partner with are vetted. You might not be able to add BNPL to your checkout if you don't match their minimum requirements. A few sectors, including the casino and cigarette industries, also prohibit participation.


Benefits for Customers of BNPL

The majority of clients adore the concept of having immediate access to the goods they need without having to pay for the entire purchase up front. Additionally, utilising a BNPL provider is more desirable than using a credit card if they give zero-interest financing.

The majority of the time, BNPL service providers will just run a soft credit check, which has no effect on the buyer's credit rating. Additionally, this can be advantageous for customers whose credit concerns have prevented them from obtaining other forms of financing.
Potential negatives. Although BNPL promises rapid gratification, clients should always exercise caution when taking on unsecured debt. There are certain disadvantages of using BNPL rather than a typical credit card, in addition to the fact that it can quickly mount up and result in financial difficulties.

There are no benefits or rewards offered with this financing option, and it doesn't assist purchasers in establishing good credit. Additionally, there can be a delay in completing the refund if the customer decides to return the goods. Even if they have submitted their return, they must continue paying until the issue is resolved in order to prevent being marked for default.


The Best Way to Use BNPL in Your Online Store

You must select a supplier and register with them before you can start providing purchase now pay later services. After that, you will adhere to their directions to incorporate the new payment option into your online store.

Once everything is set up, you should be sure to inform clients of the BNPL option as early as possible in the purchasing process. This increases the likelihood that they will use it. Having the choice available on a product's detail page can inspire customers to make purchases they might otherwise feel were out of their price range.

It's crucial to conduct thorough research and comprehend all of the terms of the BNPL provider you choose. Make certain that the costs are affordable for your company and fair to the customer. Take the time to thoroughly consider your selections since if the BNPL provider you select has a problem, it might hurt your reputation.

The Main BNPL Participants


As the buy now pay later trend gains traction, more service providers, including credit card firms that give comparable choices, should enter the market. As these businesses have already established a solid reputation, it could be a smart idea to stick with one of the larger players for the time being.

Here are four that you might want to think about.

1. PayPal Payment. 

Due to the fact that PayPal has long been a reputable name in the eCommerce industry, both customers and merchants favour their Pay in 4 product. Customers have the option to break up their purchases into four interest-free payments, and it comes with the same security and Purchase Protection guarantees as other PayPal transactions. Customers will receive a decision in a matter of seconds, and the credit check won't lower their credit score.

As a retailer, you have the option of including PayPal Credit and Pay in 4 to your PayPal checkout, giving customers two quick financing choices. The fact that there are no additional fees while using PayPal is one of its main advantages. Your current PayPal rate applies to both of the Pay Later choices. Another useful integration offered by PayPal adds dynamic Pay Later messages across your eCommerce site.

2. Afterpay

Another well-known option is Afterpay, which has 19 million customers worldwide. It gives customers the option to pay for their items over a six-week period in four instalments. As long as the customer makes all of their payments on time, using Afterpay doesn't cost them any extra money because there is no registration fee and no interest charges. For merchants, there is a charge, nevertheless. The company currently levies a $0.30 flat fee every transaction in addition to a 4% to 6% commission. The majority of the major platforms, including Shopify, WooCommerce, Wix, Stripe, Magento, and others, are also easily integrated with Afterpay.

3. Klarna

Pay in 4 and Pay in 30 days financing options are provided by Klarna. Both have no interest.
Currently, this service has a fixed price of $0.30 per transaction and variable fees ranging from 3.29% to 5.99% for businesses. Additionally, the platform provides straightforward interfaces with other partners, like Shopify, Adobe, Wix, Stripe, and others.

4. Affirm

Additionally, Affirm offers 0% APR. Customers using this platform can choose to pay in four instalments of two weeks each or for a maximum of 36 months. Additionally, they will pre-qualify clients so they can gauge their purchasing power early on in the purchasing process.
This platform charges a flat cost of $0.30 per transaction and an average commission of 5.99%, similar to many of the others. Along with these and other well-known platforms, Affirm works with WooCommerce, Shopify, Wix, Salesforce Commerce Cloud, and others.


Do You Need BNPL For Your Business?


The financing option known as "buy now, pay later" has grown in popularity recently and is probably not going away anytime soon. It comes with a number of significant benefits for online shops, and as more vendors start to provide this choice, not having it may become a competitive disadvantage.
Before incorporating BNPL into your company, you must thoroughly investigate your BNPL supplier and make sure you can afford the associated costs. Additionally, you should make sure that the service you're thinking about will easily interface with your present sales system.To determine how BNPL can best assist you, visit a business consultant or hire an e-commerce management professional. After completing all of these steps, you'll be prepared to take advantage of everything BNPL has to offer.including higher revenue and more content customers.


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